Privacy Policy

Information We Collect

Personal Information
  • Contact details: Name, email address, phone number, delivery address
  • Account information: Login credentials (if you create an account)
  • Order details: Items ordered, delivery instructions, order history
  • Payment information: UPI ID or payment transaction reference (we do not store full card details)
  • Support interactions: Messages you send to customer support
Technical & Usage Information
  • IP address, browser type, pages visited, device identifiers
  • App usage data, log information, analytics
Cookies & Tracking Technologies
  • Improve website functionality
  • Remember preferences
  • Analyze usage trends

How We Use Your Information

  • Provide, operate, and maintain our services
  • Process and fulfill your orders
  • Communicate with you about your account, orders, offers, and updates
  • Personalize your experience
  • Improve the Site, App, and our services
  • Prevent fraud and comply with legal requirements

How We Share Your Information

We do not sell or rent your personal information to third parties. We may share data with:

  • Service providers (e.g., payment processors, delivery partners) to fulfill orders
  • Legal authorities when required by law
  • Analytics and marketing partners to improve our services

Data Retention

We retain personal data only as long as necessary for the purposes described or as required by applicable law. When personal data is no longer needed, we securely delete or anonymize it.

Security

We implement reasonable physical, technical, and administrative safeguards to protect personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

  • Access or update your personal data
  • Request correction or deletion of your information
  • Opt out of marketing communications

International Transfers

If we transfer your personal data outside India (e.g., to cloud or analytics providers), we ensure appropriate safeguards are in place as required by applicable law.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the revised policy.

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